Data Safety

1. General

C.O.P GmbH respects the privacy of every individual who visits our website. The protection and security of your personal data are of significant concern to us. We want to inform you about the type of data collected and the purpose of the collection. You will also learn how to verify the accuracy of this information and how to request the deletion of your data from C.O.P GmbH. The collection, processing, and use of data comply with the Austrian and European General Data Protection Regulation (GDPR). This privacy policy only refers to this website, and as a user, you consent to data processing in the sense of this declaration. The current version of the GDPR can be found at http://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016R0679&from=DE

2. Collection, Use, and Processing of Personal Data

Generally, it is possible to use our website without providing personal data. Insofar as personal data (e.g., name, postal address, email addresses, or other personal information) is collected on our pages, this is, as far as possible, always on a voluntary basis, for example, in the context of an inquiry. If you voluntarily provide us with personal data, we will use these data only within the legally permissible framework or as outlined in your consent declaration. We will only use this data for the indicated purpose, store it securely, and will not pass it on to third parties without your explicit consent, unless a transfer is required due to legal regulations. Third parties, in the context of this privacy policy, do not include service providers of C.O.P GmbH who host the internet pages or process them in a purpose-bound order. Our service providers are contractually obliged to process data only according to our instructions and to comply with all data protection regulations.

3. Data Transmission/Data Logging

When you visit this website, the web server automatically records so-called log files, which cannot be assigned to a specific person. This data includes, for example, the browser type and version, operating system used, referrer URL (the previously visited page), IP address of the requesting computer, access date and time of the server request and the client's file request (file name and URL). This data is only collected for the purpose of statistical analysis and is not merged with other data sources. However, personal data is not utilised in this context and is not passed on to third parties for commercial or non-commercial purposes. If C.O.P GmbH passes on data to external service providers, technical and organisational measures are taken to ensure that the data is passed on in accordance with the statutory data protection regulations. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

4. Security of Your Data

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible. C.O.P GmbH uses technical and organisational security measures to protect the personal data you provide to us against accidental or intentional manipulation, loss, misuse, destruction or access by unauthorised third parties. However, when sending very sensitive data or information, it is advisable to use the postal service, as complete data security cannot be guaranteed by e-mail.

5. Storage period

It is a general criterion for us that we only store personal data for as long as is absolutely necessary for the provision of our services and products. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible, provided there is no obligation to store it.

6. Information, modification and deletion of your data

According to the Austrian and European General Data Protection Regulation, you have the right to free information about your stored data at any time and, if necessary, the right to correct, block or delete this data. If you have provided us with personal data and now wish to have this information deleted, please send us an e-mail to office@copvienna.at or a letter to C.O.P GmbH, Biberstraße 8, 1010 Vienna, Austria, Elihay Berliner. Please also contact us in this way if you would like to know whether and what data we have collected about you. We will endeavour to comply with your request immediately.

7. External links

All texts and links on our website have been carefully checked and are constantly updated. We endeavour to provide correct and complete information on our website, but accept no responsibility, guarantee or liability whatsoever that the information provided through our website is correct, complete or up-to-date. We reserve the right to change the information on this website at any time and without prior notice and do not undertake to update the information contained therein.

All links to external providers were checked for accuracy at the time they were included, but we are not liable for the content and availability of websites that can be accessed via hyperlinks. If you are redirected to other sites via links on our site, please inform yourself directly on the redirected website about the respective handling of your data. The provider of the linked website is solely liable for illegal, incorrect or incomplete content and in particular for damage caused by the content of linked websites. It is irrelevant whether the damage is of a direct, indirect or financial nature or whether there is any other damage that could result from loss of data, loss of use or other reasons of any kind.

8. SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

9. Cookies

We use so-called "session cookies" on our website to make it easier for you to use our website. These are small text files that are only stored on your hard drive for the duration of your visit to our website and are deleted again when you close your browser, depending on the settings of your browser programme. Cookies are not associated with personal data and do not retrieve any information about you stored on your hard drive and do not affect your PC or your files.

You can decide for yourself on a case-by-case basis whether you want to accept or reject the cookie in question. We would like to point out that deactivating cookies may limit the functionality of our website. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you when cookies are sent. For further information, please contact the manufacturer of your browser. Please also note that any integrated external services may deviate from this regulation and enquire about their procedures in their data protection guidelines.

10. Web tracking and statistics

Note on Google Analytics

This website uses functions of the web analysis service Google Analytics. (Provider: Goolge Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). We have concluded a corresponding contract with the provider for commissioned data processing. The relationship with the web analytics provider is based on the adequacy decision C(2016) 4176 of the European Commission (EU-US: "Privacy Shield").

Cookies are used that enable your use of the website to be analysed. The information generated in this way is transferred to the provider's server and stored there. You can prevent this by configuring your browser so that no cookies are stored. You can find more information in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to data collection

You can prevent the collection of your data by Google Analytics by changing your cookie settings. An opt-out cookie will be set to prevent the collection of your data on future visits to this website. If you delete your browser cache including cookies, the opt-out cookie will also be removed and you will have to repeat the opt-out process when you visit our website again.

IP anonymisation

Your IP address is recorded but immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only a rough localisation is possible. Data processing is carried out on the basis of the statutory provisions. Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymised.

Zenchef Plugin

Our website uses the Zenchef plugin for online reservations and interactions. This plugin adheres to GDPR standards for data protection and privacy. Data processed through Zenchef is solely for reservation management and related services, with strict security measures to protect user privacy. For more details on Zenchef's data processing and protection, please refer to their privacy policy.

11. Google Web Fonts

This website uses so-called web fonts provided by Google for the standardised display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy

12. Changes to this privacy policy

We will update this policy to protect your personal data from time to time. In this way, you can find out at any time what data we store and how we collect and use it. Changes to our privacy policy will be posted on this page. You should review this policy from time to time to stay informed about how we are protecting your information and continually improving the content of our website. If we make any material changes to the collection, use and/or disclosure of the personal information you provide to us, we will notify you by posting a clear and prominent notice on the website. By using the website, you agree to the terms of this privacy policy.

If you have any questions about this privacy policy, please contact us at office@copvienna.at.

Biberstraße 8
1010 Wien

HOURS:
Wed - Fri  17.30 - 22.30

Sat   12.30 - 22.30